Modern business needs flexible and efficient communication tools. Virtual numbers are gaining popularity daily, providing companies with opportunities to improve their communication infrastructure.
International calls can be expensive, especially for small and medium businesses that actively interact with clients from other countries. Virtual numbers are an ideal choice in this case, as they offer an optimal solution for reducing communication costs.
What is a Virtual Number and What Are Its Features?
A virtual number is a telephone number that everyone is accustomed to. Their unique feature is that they can be used in different countries, and for example, a ukraine virtual phone number will be represented with the code (+380), while in other countries with corresponding codes of selected countries. For a person making a call, a virtual number looks familiar. But its advantage is that such a number can be connected to IP telephony, and all outgoing and incoming calls will be made through the internet. In other words, while being in one country, you can call another without roaming, with maximum benefit.
Purchasing a virtual number for companies allows:
- Quickly and conveniently interact with clients.
- Significantly save on communication.
- Enhance image and reputation before clients.
Features of Using Virtual Numbers for International Calls
Using virtual numbers for international calls has several distinctive features:
- Low cost of international calls. When using virtual numbers, businesses can significantly reduce the cost of calls to other countries. Instead of paying high roaming rates, they can use favorable services from virtual number providers.
- Calls at local rates. Using virtual numbers also allows making outgoing calls to clients at local rates of the country where they are located. For example, a company in Ukraine can have a number in Poland or America.
- Tariff plan selection. Virtual number providers offer a wide choice of tariff plans, including packages focused on international calls. This means you can choose a suitable option based on personal needs. For example, this could be a fixed subscription fee for a specific number of calls or pay-as-you-go calls.
- Support for various communication channels. Virtual numbers allow not only receiving calls but also sending text messages, which is a useful tool for business. This enables organizing communication with clients through SMS and messengers, helping to avoid additional expenses on international calls.
Virtual Number Advantages
- Geographically free business: the ability to choose numbers from different countries and cities, allowing companies to expand their client base worldwide.
- Cost reduction: virtual numbers are typically cheaper than traditional phone lines and help save on calls and maintenance.
- Increased mobility: the ability to transfer numbers and access business communications from anywhere in the world.
- Professional customer service: virtual numbers create an impression of company reliability and professionalism, ensuring a high level of customer service.